Contax Fax On Demand (FOD)

An automated fax delivery plug-in for Contax IVR

Highlights

Gives Instant Response & Action
Your customers and business contacts receive their requested document in seconds.

Reduces Printing & Mailing Cost
Save on mailing and delivery of documents, and makes updating of corporate literatures an easy task.

Empowers Marketing Efforts
FOD improves lead generation activities for sales and marketing programs by giving the information to customers at the peak of their interest.

Maximized Staff Productivity
The staff can make better use of his time for other revenue-generating tasks, such as making sales because FOD automatically handles document requests. 

 

FOD, Fax On Demand is the most reliable automated document delivery system. It is an effective customer service tool that provides prompt document delivery

service to your customer’s fax & email - 24 hours a day and 7 days a week, giving your customers what they need when they need it! Documents such as ales literatures, product catalogues, technical data sheets, events calendar, billing statements, and forms are just a few examples.

With easy-to-follow voice prompts to guide users and password protection to prevent unauthorized access, FOD makes your documents accessible and secure at the same time. It is also the only system which has the email delivery mode.

System Requirements

FOD Package (minimum)
   license to run four (4) ports
   Four-port PCI TAPI Boards
   Fax Modem 56K
*  Pentium III – 450 Mhz
*  Windows 2000 Professional
*  128 MB Memory
*  20 Gigabytes Hard Disk Space
*  Multi-serial board (to support multiple fax lines) 

CONTAX FOD User’s Manual